PRE-ORDER THE FIS & SARAYA LUXURY COLLECTION ADVERT NOW — FIND OUT MORE

FAQs

Find answers to your questions about luxury shopping

Luxury Fashion Consultation

How Can We Help You?

Search our frequently asked questions or browse by category below

Ordering & Purchases

Questions about placing orders, order modifications, and purchase processes

Shipping & Delivery

Information about delivery options, timing, and tracking

Returns & Exchanges

Everything about returning items and exchange policies

Products & Sizing

Information about our products, sizing, and care

Still Have Questions?

Our luxury fashion consultants are here to provide personalized assistance and answer any questions you may have.

F&S