Delivery Information

Luxury shipping services tailored to your needs

Our Delivery Services

Standard Delivery

$15

3-5 business days

Free on orders over $500

Order tracking included
Signature required
Insured delivery

Express Delivery

$35

1-2 business days

Free on orders over $1000

Priority processing
Real-time tracking
Guaranteed delivery date
Saturday delivery available

White Glove Service

$95

Scheduled delivery

For luxury items over $5000

Personal delivery assistant
Unboxing & setup service
Scheduled time windows
Luxury packaging preservation

Delivery Guide

Processing Times Shipping Destinations Order Tracking Delivery Requirements International Shipping Delivery Issues Holiday Schedule Contact Shipping Team

Order Processing Times

Standard Orders

Processing time: 1-2 business days
Dispatch days: Mon-Fri
Cut-off time: 2:00 PM EST

Express Orders

Processing time: Same day
Dispatch days: Mon-Sat
Cut-off time: 4:00 PM EST

Note: Orders placed after cut-off time or on weekends will be processed the next business day.

Shipping Destinations

Domestic Shipping

All 50 US states
Puerto Rico
US Virgin Islands

International Shipping

Canada & Mexico
European Union
United Kingdom
Australia & Japan

Please note: Some remote locations may require additional delivery time. View complete list of countries

Order Tracking

Track your luxury package every step of the way:

Order Confirmed

We've received your order

Order Shipped

Package is on its way

Delivered

Package has arrived

How to Track Your Order

1. Check your email for tracking information
2. Log into your F&S account
3. Use our tracking tool
4. Contact our customer service team

Delivery Requirements

To ensure the safe delivery of your luxury items:

Signature Required: All deliveries require an adult signature for security
Delivery Attempts: We make 3 delivery attempts before returning to sender
ID Verification: Recipient may be asked to provide identification
Safe Location: If no one is home, packages cannot be left unattended
Contact Information: Ensure your phone number is correct for delivery updates

Need to change delivery instructions? Contact us at least 24 hours before scheduled delivery.

International Shipping

Shipping Costs

Canada & Mexico: $45
Europe: $65
Asia & Australia: $85
Rest of World: $95

Delivery Times

Canada & Mexico: 3-5 days
Europe: 5-7 days
Asia & Australia: 7-10 days

Important: International customers are responsible for all customs duties, taxes, and import fees. These are not included in the shipping cost and will be calculated at checkout.